Who we are

Our website address is: https://www.tiletrolley.co.uk.

Tile Trolley has created this privacy statement in order to demonstrate our firm commitment to privacy.

At Tile Trolley, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalised experience on our site.

Registration

We do not require that you provide any information, nor create a username and password other than for purposes of purchasing products from our website. In addition, the option of creating a username and password is provided only in the event that customers plan to use our site to purchase products from our website in the future and would like to keep their contact information on file with us for that purpose. Upon registering, users will receive confirmation that their information has been placed on file with us and, when applicable, a username and password have been created. Your address details are not required for registration and will only be required during a purchase from Tile Trolley.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

How Do We Use the Information We Collect?

When you become a Tile Trolley member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender. Tiles-Direct.com will NOT share data with trusted partners to help us perform statistical analysis. Your contact information is solely used to verify and process each transaction in real time via Worldpay and solely to process your order. This information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.

Correcting/Updating Your Personal Information

After becoming a Tile Trolley member you may correct/update your personal information by clicking on the ‘My Account’ link. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, please contact us trough the ‘Contact Us’ section.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information about our Userbase with our partners and advertisers.

Personally identifiable information

We only store information that you provide and choose to store in your account profile.

We do not share your profile with other third parties.

Agents

We use an outside shipping company to fulfil orders. These companies do not retain, share, store or use personally identifiable information for any other purposes. Service Providers. We use PayPal to provide credit card processing on our site. PayPal is prohibited from using your personally identifiable information for any other purpose.

Other Third Parties

We also use various shipping providers that are prohibited from using your personally identifiable information for any other purpose.